A+ PC Technician

Our Information Technology Administration and Networking programs are ideal for an individual looking for an entry-level position in information technology or to advance an existing IT Career.

A+ is a program sponsored by CompTIA that increases the knowledge and technical competency of entry-level computer service technicians. A+ is a non-vendor, non-product specific certification program. It provides industry-recognized valuable knowledge that may open doors with prospective employers or leads to job advancement opportunities. The program is supported by major computer hardware and software vendors, distributors, resellers, and publications. 

A+ Certification covers two main areas of competency: Core Hardware and Operating System (OS) Technologies. The A+ course offered at New Horizons is a 10-day class that prepares students to take the two A+ exams: Core Hardware and OS Technologies.

Audience

A+ Certification is an ideal program for anyone who wishes to gain a basic understanding of computer network technology. The course is suited for novice computer users looking to upgrade their skills in order to successfully perform as an entry-level computer service technician.

Prerequisites

New Horizons Computer Learning Centers and CompTIA do not strictly define the prerequisites for A+. As a result, no preexisting knowledge or skill set involving computer technology is required; however Computers Made Easy and Dos Levels 1-3 are suggested.

Acquired Skills

A+ Certification training will help you troubleshoot, install programs, use DOS, Windows 3.11, Windows 9x, Windows 2000, and their applications, as well as master skills in formal problem solving. You will also gain the benefit of hardware knowledge such as CPUs, memory, storage media, modems; network interface cards (NICs) and peripherals.

Job Titles

  • Computer Repair Technician
  • Hardware Technician
  • PC / Network Support
  • Bench Technician
  • Systems Support
  • PC Field Technician

 Network+ Technician

Network+ Certification is a non-vendor, non-product specific certification program that validates your knowledge as a networking professional and demonstrates a wide range of skills required in today's network environments. The program was developed with the support of major computer hardware and software vendors, distributors, resellers, and publications in the industry. New Horizons' Network+ course is a five-day class that prepares students to take the Network+ exam. Furthermore, the Network+ Certification can be the first step in achieving a Windows MCSE or CNE Certification. 

Additional Student Benefits

  • A one year Network + Online Anytime Library.
  • Measure Up Exam Preparation tools
  • Optional Internship Program

Audience

This course is appropriate for beginners, Network Administrators, Systems Administrators, IT Professionals, Network Technicians, and Technical Support Specialists.

Prerequisites

Students should have a solid background in PC technology before taking Network+. Network+ Certification is designed for students who have a basic understanding of technology concepts, especially in computer networking infrastructure. It is suggested that students have their
A+ Certification or equivalent IT-related work experience to adequately prepare them.

Acquired Skills

Network+ Certification covers networking technology and practices in the following competencies:
  • Media and Topologies
  • Protocols and Standards
  • Network Implementation
  • Network Support

Job Titles

  • LAN Support 1
  • Help Desk
  • Network Technician
 Security+ Technician

The Security+ offering is designed to arm Information Technology professionals with the fundamental knowledge required to maintain the operational and organizational security of network devices and services. Security+ is a comprehensive offering that covers industry-wide security topics including hardening internal systems, identifying risks, responding to security incidents, and the use of security forensics after an attack. The Security+ offering further prepares the IT professional for enforcing organizational security through response policies and the use of proper documentation and education for end users. 

Audience

Security+ is a vendor neutral offering is designed for network support professionals with 2 or more years of experience looking to gain mastery of industry wide security topics. 

The Security+ offering is the primary training you will take while preparing for the CompTIA® Security+™ certification. The Security+ offering is the entry level for IT professionals looking to specialize in vendor neutral or vendor specific advanced security.

Prerequisites

New Horizons Computer Learning Centers and CompTIA do not strictly define the prerequisites for A+ Certification Network+ Certification (Third Edition) 2009 Objectives

Acquired Skills

Security + Certification training 

Job Titles

  • Network Analysis
  • PC / Network Support
  • Systems Support
  • Network Administrator
 Desktop Support Technician

The Desktop Support Technician Program will get you started in your IT career by preparing you with the skills to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system. Students will learn to build, maintain, and upgrade computer networks. The program includes extensive hands-on training in the areas of PC hardware, PC operating systems, PC troubleshooting, Network hardware, Network operating systems, and Network troubleshooting. The goal of this program is to increase the knowledge and technical competency of entry-level computer service technicians to demonstrate a wide range of skills required in today's networked environments. 

Additional Student Benefits

  • A one year Network Operating Systems Online Anytime Library.
  • "Measure Up" Certification Test Preparation tools
  • A One year membership to New Horizons Office Productivity Club
  • Optional Internship Program

Prerequisites

No pre-existing knowledge or skill set involving computer technology is required.

Acquired Skills

This program will help you troubleshoot, install programs, use Operating Systems and their applications, as well as master skills in formal problem solving. You will also gain the benefit of hardware knowledge. Graduates will possess the knowledge needed to configure and operate a variety of networking products. This course additionally lays a foundation to meet the prerequisites for additional New Horizons courses.

Job Titles

  • Computer Repair Technician
  • Desktop Support Technician
  • PC Field Technician
  • Hardware Technician
  • PC / Network Support
  • Systems Support
  • Help Desk
  • Network Technician
  • Technical Support
 Systems Administrator

The Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows XP certification is designed for professionals who implement, manage, and troubleshoot existing Windows XP-based systems, including Windows .NET Server. Implementation responsibilities include installing and configuring parts of the systems. Management responsibilities include administering and supporting the systems. 

Additional Student Benefits

  • A one year Network Operating Systems Online Anytime Library.
  • "Measure Up" Certification Test Preparation tools
  • A One year membership to New Horizons Office Productivity Club
  • Optional Internship Program

Audience

The MCSA Certification is appropriate for Network Administrators, Network Engineers, Systems Administrators, IT Professionals, IS Administrators, Network Technicians, and Technical Support Specialists.

Prerequisites

An MCSA on Windows XP candidate should have six to 12 months of experience implementing and administering a desktop operating system, implementing and administering a network operating system, and managing an existing network infrastructure. Or completion of one of the following courses (Network+ or A+).




Acquired Skills

A typical MCSA will support from 200 to 26,000 or more users at two to 100 physical locations. Typical network services and resources include messaging, database, file and print, proxy server or firewall, Internet and intranet, remote access, and client computer management. Connectivity needs include connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet. 

Job Titles

  • System Administrator
  • MIS Team Member
  • Network Technician
  • Network Administrator
  • PC/Network Support
  • Desktop Support
 Network Systems and Security Professional

The Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows XP certification is designed for professionals who implement, manage, and troubleshoot existing Windows XP-based systems, including Windows .NET Server. Implementation responsibilities include installing and configuring parts of the systems. Management responsibilities include administering and supporting the systems. The Security+ offering is designed to arm Information Technology professionals with the fundamental knowledge required to maintain the operational and organizational security of network devices and services. The Cisco Certified Network Associate (CCNA) certification indicates knowledge of networking for the small office/home office market and the ability to work in small businesses or organizations whose networks have fewer than 100 nodes. 

Additional Student Benefits

  • A one year Network Operating Systems Online Anytime Library.
  • "Measure Up" Certification Test Preparation tools
  • A One year membership to New Horizons Office Productivity Club
  • Optional Internship Program

Audience

The Network Systems and Security Professional Program is appropriate for Network Administrators, Network Engineers, Systems Administrators, IT Professionals, IS Administrators, Network Technicians, and Technical Support Specialists. The Security+ offering is the entry level for IT professionals looking to specialize in vendor neutral or vendor specific advanced security.

Prerequisites

A Network Systems and Security Professional candidate should have six to 12 months of experience implementing and administering a desktop operating system, implementing and administering a network operating system, and managing an existing network infrastructure. 

Or completion of one of the following courses (Network+ or A+)




Acquired Skills

A typical MCSA will support from 200 to 26,000 or more users at two to 100 physical locations. Typical network services and resources include messaging, database, file and print, proxy server or firewall, Internet and intranet, remote access, and client computer management. Connectivity needs include connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet. Security + Certification training. Graduates will acquire a basic, apprentice-level knowledge of networking in the small office/home office arena. You can install, configure, and operate a local area network (LAN), wide area network (WAN), and dial access services for small (up to 100-node) networks using a variety of protocols. 

Job Titles

  • System Administrator
  • MIS Team Member
  • Network Technician
  • Network Administrator
  • PC/Network Support
  • Desktop Support
 Certificate in Health Information Management

The Health Information Management Program is designed to empower students with skills and knowledge that will increase their workplace competence and advantage. The balanced training program covers premier industry certifications preparation for Coding, Billing and Insurance, and Microsoft Office computer technologies. The students will receive training for Medical bill processing including patient account management, diagnosis, and procedural coding including medical insurance claim processing will be a program focus. 

Prerequisites

 
A High school diploma or equivalency is required. 

Acquired Skills

As the student combines industry certification preparation with the skills learned in the professional development series he/ she is able to:

  • Identify the administrative roles and understand the various concepts and skills necessary, to function in the medical environment.
  • Demonstrate an understanding of medical terminology, basic anatomy and physiology, medical ethics and legal aspects, and privacy and security issues.
  • Demonstrate competency and the application of administrative skills and procedures needed for the medical administrative assistant to function in a health care setting.
  • Demonstrate proficiency and application of various computer applications related to health care, including word processing, excel, time and contact management and presentation software, computerized medical office management.
  • Demonstrate understanding of the insurance systems and the application of billing and reimbursement techniques.
  • Demonstrate a thorough knowledge in and the application of: outpatient coding for CPT, ICD-9-CM and HCPCS.
  • Demonstrate the necessary level of professionalism, responsibility, flexibility, organization, and skill in human relations and customer service to enter the health care field.
  • Be able to prepare a resume, a cover letter, prepare for job interviews.

Job Titles

  • Reimbursement Specialist
  • Medical Coding Specialist
  • Insurance Company Coding Specialist
  • Medical Front Office Manager
  • Claims Processor
  • Administrative Assistant
  • Medical Coding and Billing Specialist
  • Medical Records Manager
 Medical Front Office Assistant and Administration

The Medical Front Office Assistant and Administration Program are designed to empower students with skills and knowledge that will increase their workplace competence and advantage. The balanced training program covers industry certifications preparation for Billing and Insurance, and entry level coding certification and Microsoft Office computer technologies. The students will receive up-to-date training… Medical bill processing including patient account management, diagnosis, and basic coding including medical insurance claim processing will be a program focus. 

Prerequisites

A High school diploma or equivalency is required. 

Acquired Skills

As the student combines industry certification preparation with the skills learned in the professional development series he/ she is able to:

  • Identify the administrative roles and understand the various concepts and skills necessary, to function in the medical environment.
  • Demonstrate an understanding of medical terminology, basic anatomy and physiology, medical ethics and legal aspects, and privacy and security issues.
  • Demonstrate competency and the application of administrative skills and procedures needed for the medical administrative assistant to function in a health care setting.
  • Demonstrate proficiency and application of various computer applications related to health care, including word processing, excel, time and contact management and presentation software, computerized medical office management.
  • Demonstrate understanding of the insurance systems and the application of billing and reimbursement techniques.
  • Demonstrate a thorough knowledge in and the application of: outpatient coding.
  • Demonstrate the necessary level of professionalism, responsibility, flexibility, organization, and skill in human relations and customer service to enter the health care field.
  • Be able to prepare a resume, a cover letter, prepare for job interviews.

Job Titles

  • Outpatient Clinic Manager
  • Claims Processor
  • Governmental Agency Coder
  • Medical Records Manager
  • Medical Office Specialist
  • Medical Front Office Manager
  • Claims Processor
  • Reimbursement Specialist
  • Entry Level Medical Coder and Billing Specialist
  • Public & Home Health Agency Coder
  • Insurance Company Coding Specialist
 Level 1 Support Technician

The Level 1 Support Technician Program will get you started in your IT career by preparing you with the skills to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system. Students will learn to build, maintain, and upgrade computer networks. The program includes extensive hands-on training in the areas of PC hardware, PC operating systems, PC troubleshooting, Network hardware, Network operating systems, and Network troubleshooting. The goal of this program is to increase the knowledge and technical competency of entry-level computer service technicians to demonstrate a wide range of skills required in today's networked environments. 

Prerequisites

No pre-existing knowledge or skill set involving computer technology is required. 

Acquired Skills

This program will help you troubleshoot, install programs, use Operating Systems and their applications, as well as master skills in formal problem solving. You will also gain the benefit of hardware knowledge. Graduates will possess the knowledge needed to configure and operate a variety of networking products. This course additionally lays a foundation to meet the prerequisites for additional New Horizons courses. 

Job Titles

  • Computer Repair Technician
  • PC/Network Support
  • Systems Support
  • Hardware Technician
  • Bench Technician
  • PC Field Technician
 Desktop System Support Professional

The Desktop System Support Professional Program is designed to provide students with the skills required for entry level Information Technology Support and Troubleshooting desktop environments running on the Microsoft Windows® operating system. With an added emphasis on implementing and supporting Microsoft Windows 7, students will learn to build, maintain, and upgrade computer networks. The program includes extensive hands-on training in the areas of PC hardware, PC operating systems, PC troubleshooting, Network hardware, Network operating systems, and Network troubleshooting. The goal of this program is to increase the knowledge and technical competency of entry-level computer service technicians to demonstrate a wide range of skills required in today's networked environments. 

Prerequisites

No pre-existing knowledge or skill set involving computer technology is required. 

Acquired Skills

This program will help you troubleshoot, install programs, use Operating Systems and their applications, as well as master skills in formal problem solving. You will also gain the benefit of hardware knowledge. Graduates will possess the knowledge needed to configure and operate a variety of networking products. This course additionally lays a foundation to meet the prerequisites for additional New Horizons courses.

Job Titles

  • Computer Repair Technician
  • Desktop Support Technician
  • PC Field Technician
  • Hardware Technician
  • PC / Network Support
  • Systems Support
  • Help Desk
  • Network Technician
  • Technical Support
 Microsoft Server Systems Administrator

The New Horizons, Microsoft Server Systems Administrator Program, is a comprehensive technology program incorporating personal computer hardware, software, network security protocols and Microsoft's server networking technology. This curriculum will teach a student how to troubleshoot, repair and install personal computer hardware and software in a network environment. It will also show an individual how to install and manage operating systems and work with clients in a Microsoft Windows environment. Additionally students will learn how to design, install and implement a Microsoft local area network based on the Windows server network. This training also includes upgrading from older Microsoft network platforms and Windows versions. The courses are arranged in an order of knowledge progression. Each course is a prerequisite for the subsequent classes that follow. 

Prerequisites

No pre-existing knowledge or skill set involving computer technology is required. 

Acquired Skills

This program will help you troubleshoot, install programs, use Operating Systems and their applications, as well as master skills in formal problem solving. You will also gain the benefit of hardware knowledge. Graduates will possess the knowledge needed to configure and operate a variety of networking products. This course additionally lays a foundation to meet the prerequisites for additional New Horizons courses. 

Job Titles

  • System Administrator
  • MIS Team Member
  • Network Technician
  • Network Administrator
  • PC / Network Support
  • Desktop Support
 Cisco Associate Program

Cisco certification validates an individual's achievement, so it increases the student's professional credibility by ensuring high standards of technical expertise. The Cisco Certified Network Associate (CCNA) certification indicates knowledge of networking for the small office/home office market and the ability to work in small businesses or organizations whose networks have fewer than 100 nodes. 

Audience

This course is appropriate for Network Administrators, Network Engineers, Systems Administrators, IT Professionals, IS Administrators, Network Technicians, and Technical Support Specialists. 

Prerequisites

Candidates should have six to 12 months of experience implementing and administering a desktop operating system, implementing and administering a network operating system, and managing an existing network infrastructure. 

Or completion of the Network+ Program.

Acquired Skills

Graduates will acquire a basic, apprentice-level knowledge of networking in the small office/home office arena. You can install, configure, and operate a local area network (LAN), wide area network (WAN), and dial access services for small (up to 100- node) networks using a variety of protocols. 

Job Titles

  • Help Desk Engineer
  • Field Technician
  • Level 1 Systems Integrator
  • Level 1 Systems Engineer
 Cisco Professional Program

Cisco certification validates an individual's achievement, so it increases the student's professional credibility by ensuring high standards of technical expertise. The Cisco Certified Network Professional (CCNP) certification indicates knowledge of networking for organizations whose networks have between 100 to 500 nodes. 

Audience

  • A one year CISCO Online Anytime Library.
  • Measure Up Exam Preparation tools
  • A one year membership to New Horizons Office Productivity Club
  • Optional Internship Program

Audience

This course is appropriate for Network Administrators, Network Engineers, Systems Administrators, IT Professionals, IS Administrators, Network Technicians, and Technical Support Specialists. 

Prerequisites

Candidates should have six to 12 months of experience implementing and administering a desktop operating system, implementing and administering a network operating system, and managing an existing network infrastructure. 

Acquired Skills

The CCNP certifies an individual's networking skills at the advanced level. A CCNP certification shows that you can install, configure, and operate LAN, WAN, and dial access services for larger (100- to 500-node) multiprotocol networks.

Job Titles

  • Network Administrator
  • Level 2 Support Engineer
  • Network Technician
  • Level 2 Systems Engineer
  • Deployment Engineer