The Horizon's Effect on the Globe

  • 12 August 2016
  • Author: Anonym
  • Number of views: 884
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The Horizon's Effect on the Globe

The New England Media Group determined that to effectively manage (and increase) their sales, they needed to get all sales staff to use one comprehensive Customer Relationship Management system. The challenge was not just to install and implement the new CRM, but to shift the mindset of the sales staff to see the value of a CRM. They also had to provide consistent training to a staff dispersed throughout the U.S without incurring costly travel expenses and downtime. When creating the training solution, New Horizons understood that the training not only had to teach the sales staff how to use the CRM, but also WHY to use it.

American Pacific Mortgage Reduces Staffing Needs by 33% with Live eLearning

  • 14 July 2016
  • Author: Anonym
  • Number of views: 1270
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American Pacific Mortgage Reduces Staffing Needs by 33% with Live eLearning

American Pacific Mortgage was faced with the challenge of increasing employee efficiency through computer training on the Calyx® Point® (loan origination system), ACT! (contact management software) and various automated loan submission systems. With the company’s existing program, their corporate trainers provided onsite classroom learning events for their critical business software. Since the training team was relatively small in number, they were not able to meet the demands of serving the company’s multiple locations. As a result, the technical division often spent a tremendous amount of time supporting basic technology operations. New Horizons Online LIVE LearningTM was the answer. 

1-800-Flowers & New Horizons - a Blooming Partnership

  • 7 April 2016
  • Author: Anonym
  • Number of views: 995
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1-800-Flowers & New Horizons - a Blooming Partnership
1-800-Flowers has complex learning needs. They were looking for a true partnership with a learning vendor. New Horizons has been that partner for eight years. The New Horizons team proactively participates in planning sessions to fully understand the business needs of 1-800-Flowers that would be met through training. New Horizons then reacts quickly to 1-800-Flowers needs with innovative and professional solutions.
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