American Pacific Mortgage was faced with the challenge of increasing employee efficiency through computer training on the Calyx® Point® (loan origination system), ACT! (contact management software) and various automated loan submission systems. With the company’s existing program, their corporate trainers provided onsite classroom learning events for their critical business software. Since the training team was relatively small in number, they were not able to meet the demands of serving the company’s multiple locations. As a result, the technical division often spent a tremendous amount of time supporting basic technology operations. New Horizons Online LIVE LearningTM was the answer.